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<p>Yes, we usually include the stronger spring that supports up to 20 kg right away. If, for any reason, it&#x2019;s not included in your package, just contact us and we&#x2019;ll send it to you immediately at no extra cost.</p>

Yes, we usually include the stronger spring that supports up to 20 kg right away. If, for any reason, it’s not included in your package, just contact us and we’ll send it to you immediately at no extra cost.

Is the stronger spring (up to 20 kg) included with the Moonboon cradle?

Product Questions

Moonboon Spring Cradles

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Ordering

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I have not yet received information about my delivery - when will it arrive?

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Managing Your Subscription

What kind of wear and tear is acceptable?

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Product Use / Warranty / Damage Protection

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I want to drop off the product from the warehouse where I picked it up, how do I do that?

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What do I do if I need more than 1 return label?

Subscription end and product return

What is your refurbishment process?

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How does Parently contribute to sustainability?

Refurbishment, and product quality

I have a friend who is interested in using Parently - can I get a referral link?

Refer a friend

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I want to purchase a product I am renting, how can I do that?

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Travelling & travel products

Can I start with just a 1-month rental to test the product?

Can I rent a Bugaboo Fox or Bugaboo Donkey Mono with only the seat and without the bassinet/lying part?

Is a raincover and mosquito net included with the Bugaboo Donkey sibling stroller?

Bugaboo

Is the stronger spring (up to 20 kg) included with the Moonboon cradle?Updated 9 days ago