Delivery or warehouse pickup

Learn about delivery options, shipping times and costs, warehouse pickup, packaging guidelines, and how to track your delivery.

Where do you deliver to?

We deliver throughout Sweden, including to DHL service points and directly to your home.

How long will it take for my product to be delivered?

We deliver across all of Sweden to/from DHL service points within 5-7 working days. For Stockholm, we offer a pickup option that is possible within 3 working days of placing your order. If you need any express delivery / pick-up please contact us at

Where can I pick-up my ordered product?

You can collect your product from our warehouse located in Stockholm at Turebergs allé 2, 191 62 Sollentuna. Our opening hours are Monday to Friday, 9 am to 4 pm. This option allows you to get your product swiftly and conveniently if you're in the ar

How much does delivery cost?

For delivery and return, a fee of 90 SEK (149 SEK for short-term rentals below 3 months) is applied. Please note that a fee of SEK 199 will be charged if the delivery is not collected from the service point. Home delivery is available for an addition

What happens to the packaging?

For safe shipping and to allow for further rentals, we kindly ask you to keep the original packaging for the duration of your use. Our goal is not only to keep our rental products in circulation for as long as possible but also to extend the lifespan

Where can I find my nearest DHL service point, to which you will deliver the items if I choose to get it delivered to a service point?

DHL usually selects the nearest service point to your home address. We cannot control this, but we recommend that you check the online DHL service point locator: DHL service point locator near me.

I have not yet received information about my delivery - when will it arrive?

As soon as your order is packed, you will receive automated information, including a tracking link. Please check the email address you used when placing the order.If your delivery date is still at least 4 days away, it is likely that no tracking link

Should I keep the product's packaging?

Yes, please keep and store the cardboard packaging box of your product during the usage. This is important for facilitating the return process.