Parently logo
Parently logo

All articles

Managing Your Subscription

Find out how to update your subscription, extend or end your rental, swap products, and resolve login or account-related issues.

How can I manage my subscription details?

Your Parently subscription offers flexibility to meet your changing needs. Manage your subscription details, including extensions or any changes, directly through our https://login.parently.se/en/auth/login. Whether you need to adjust the duration or

Can I swap a product and how does it work?

Swapping your product is simple and allows you to always have the right product for your family's needs. To initiate a product swap, email us at [email protected] with your subscription number and the product you'd like instead. A swap fee of 249 SEK a

Can I extend my current subscription?

If you don't return your product until the subscription end date, your subscription will be automatically extended by 1 month, every month, and without any extra cost involved. Keep the product as long as you need it without any risk.

How do I end my subscription during the binding period?

If you wish to end your subscription during the binding period, you have two options: You can always swap your product for another that better suits your needs. If the new product is more expensive, the monthly cost will increase accordingly. If you

How can I access my customer account?

Access your customer account at Parently through this link: https://login.parently.se/en/auth/login. Upon registration, you'll receive a one-time password sent to your email address (please also check your spam folder). If you still have not received

What do I do if there is a problem with my email address in connection with an order?

If you have a problem with the e-mail address connected to your Parently account, please drop us an e-mail at [email protected], and we can change the e-mail address to a new one.