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Ordering

Find answers about how to place an order, pricing details, subscription periods, delivery timing, and more.

How do I order a product from Parently?

Ordering is simple! Visit our website, choose your desired product, and select your minimum subscription period to see the pricing. During the checkout process you need to pay your first instalment and select the desired delivery date and delivery me

What determines the pricing of the products I rent?

The pricing of our rental products is based on your chosen minimum subscription period. Longer subscription periods often come with the benefit of lower monthly rates, providing value and flexibility to meet your needs.

When does my subscription start?

Your subscription starts as soon as you receive the product. From that moment, the contract period begins and the subscription is activated. The first installment is made when ordering the product. The following installments are due at the beginning

Can I have different subscription periods for the products I order?

Yes, you can choose different subscription periods for the products you order to suit your needs.

Will you run credit checks?

Yes, in order to protect ourselves, our partners and our existing members, we perform credit checks on new members. These are checks that may happen all the time by certain companies, without you knowing about them. It's a quick review of data, and i

Which brands do you collaborate with?

We work exclusively with high-quality premium brands to ensure that any product you rent from us comes with the reliability and quality you expect. This commitment to quality means that a guarantee from the manufacturer comes with every product. We c

How early do I need to order to ensure my product arrives on time?

Since we work with partners (e.g., DHL) for delivery, we do not control the delivery process. Therefore, if you need the item to arrive by a specific date, please order in advance. Due to these circumstances, we cannot guarantee delivery on a specifi

How long can I rent your products?

You can rent short-term (3 days up to 1 month) or long-term. When you want to rent long-term, we have rental periods as an indication, which are 3 months, 6 months, or 12 months. However, you are flexible and can always extend or return earlier. We w

What if I don't love the product once I receive it?

At Parently, we always recommend choosing your product thoughtfully — a bit like picking the right rental car for your trip.But no worries — if something isn't quite right with the product quality, like with a Pre-Loved item, we've got you covered. D